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Saturday, August 31st, 2024 7:31 PM

Error message when trying to log into my account

I have not been able to log into my account from the same browser and same connection and same device I've always used.

For the past week I have been getting the same messageL

You don't have permission to access "http://login.xfinity.com/login" on this server.

[Edited: "Personal Information"]

[Edited: "Invalid Link"]

Official Employee

 • 

1.7K Messages

4 months ago

@user_07fp63 Welcome to our community forum! Thank you for reaching out so we can make sure you're able to log into your account and manage your Xfinity service. Please clear the cache and cookies in your web browser and let me know if you're still seeing the error. 

 

If you need instructions to clear cache and cookies, you can find them specific to the browser you're using: Chrome, Edge, Safari, Firefox

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