@XfinityMatthew yes...and it takes me to this and then I've tried all the prompts and used the app...but the app will pop up error as in "too large of site" or something along those lines. I've went to app and account and then clicked on the email and that doesn't work either.
user_0ojlte Thank you for the additional information. Can you clarify what happens when you attempt to log into our webmail site with the link my colleague provided previously?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityMatthew
Official Employee
•
1.7K Messages
2 hours ago
Hello @user_0ojlte What happens if you try logging in on our webmail site?
3
0