Visitor
•
1 Message
Email verification problem
My work email used for email sign-in verification is no longer valid and I can't log in on my computer. I can access on my phone but can't change the 2 step verification. What do I do?
Visitor
•
1 Message
My work email used for email sign-in verification is no longer valid and I can't log in on my computer. I can access on my phone but can't change the 2 step verification. What do I do?
XfinityKei
Official Employee
•
1.6K Messages
2 days ago
@user_p0qfud Thanks for reaching out for help with updating your email address. Are you able to log into your XFINITY account and use your mobile phone number?
I have a link that goes into the steps for updating your contact information online at https://www.xfinity.com/support/articles/update-account-preferences
0
0