Visitor
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1 Message
Email transition taking forever
What's the timeline for completing the transition to Yahoo email? We transitioned two of our email accounts already, but a third is still in Xfinity.
Visitor
•
1 Message
What's the timeline for completing the transition to Yahoo email? We transitioned two of our email accounts already, but a third is still in Xfinity.
XfinityRichard
Official Employee
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3.5K Messages
9 hours ago
Hi there, @user_v6gy5b ! The transition of Xfinity (comcast.net) email accounts to Yahoo Mail is being rolled out in phases, and invitations are expected to continue gradually through the end of 2026. Individual migration dates can vary from account to account since customers are being moved in waves. Customers should receive a notification in their inbox and when signing in to Xfinity Email once your specific email account is eligible to migrate. If this third email account has not yet received a migration notice, that typically means it has not been included in a migration wave yet. Once the account becomes eligible, you'll be prompted to accept Yahoo's Terms of Service to complete the transition. Your comcast.net email address, messages, folders, and contacts will remain associated with the account after migration. We recommend keeping an eye on the inbox for any migration notifications and signing in periodically to check for prompts regarding the Yahoo Mail upgrade. 💙
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