Visitor
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1 Message
Email Question
When I login to my email account I have the option to stay logged in, however it doesn't work, even though I keep the page open. Why doesn't the "stay logged in button"work?
Visitor
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1 Message
When I login to my email account I have the option to stay logged in, however it doesn't work, even though I keep the page open. Why doesn't the "stay logged in button"work?
XfinitySean
Official Employee
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300 Messages
7 hours ago
Thanks for taking the time to post on our community forums, user_e10r69! Sorry that you're having issues staying logged in. To confirm, is this happening when trying to log into your email directly through the website? If so, you may want to check the cookie settings in your browser. Our website uses cookies to keep you logged in, and if they're being blocked or restricted, the "stay logged in" feature may not work properly.
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Again
Expert
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33K Messages
4 hours ago
@user_e10r69
Comcast removed that ability several years ago, but neglected to remove that option button. It's for safety reasons. Sorry for the inconvenience. You can always use a third party application to check for your email and to respond to any emails you need to..
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