U

Visitor

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1 Message

Tuesday, April 29th, 2025 9:34 PM

Email password reset

I have been attempting to reset the password to my xfinity account for several days.  I am constantly forwarded to a message that state to call 1-800-xfinity and I will receive a code.  Well that doesn't work.  I have not been able to access one of my email accounts now for over a week.  Please help!

Official Employee

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1.8K Messages

9 days ago

Thank you for connecting with us here in our community about your email access, @user_z4ae7a. We know it's important, and we'll be happy to help. Are you attempting to log in on your desktop/laptop at home? If so, please clear your cache and cookies and attempt to log in again. You can also try a different browser if that doesn't work for you. 

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