New Poster
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1 Message
email address
When I try to add my email address to my account, I get a message that my email address is already associated with another account.
New Poster
•
1 Message
When I try to add my email address to my account, I get a message that my email address is already associated with another account.
Responses
ComcastJonathan
Official Employee
•
839 Messages
6 m ago
Hi @6949566,
Please start here: https://forums.xfinity.com/t5/Sign-In-and-Account-Management/Top-Troubleshooting-Scenarios-START-HERE-BEFORE-POSTING/td-p/3366881
The question you have is listed there, happy to help if you're still having issues taking the steps outlined above.
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