Contributor
•
215 Messages
Discovery Hub ???
Xfinity is my home page. It seems the old home page has been replaced by something called Discovery Hub. This happen to anyone else.
Contributor
•
215 Messages
Xfinity is my home page. It seems the old home page has been replaced by something called Discovery Hub. This happen to anyone else.
KraftFamily4
Visitor
•
2 Messages
1 year ago
This happened to me, yesterday. I clicked on my.xfinity.com link and it went directly to Discovery Hub. I received no notification from Comcast this would happed or how to return to the old page. Very frustrating.
6
ejcaman
Contributor
•
48 Messages
1 year ago
The new Xfinity home page called Discovery Hub is terrible. All we get is Xfinity sales pitches. We lost all teh links to sports, finance, entertainment etc. I am going to switch my home page elsewhere!
2
dvsdan
New Poster
•
4 Messages
1 year ago
It happened to us also. Terrible! I just want to know how or if we can return to what we had before.
4
user_60c1b8
Visitor
•
6 Messages
1 year ago
Same thing happen to me, what do I have to do, go to another internet company
0
brady2
Frequent Visitor
•
9 Messages
1 year ago
;yes, it occurred on my system without any prior notice on 6/9/23 and there appears to be no way to return to the old xfinity home page. The discovery hub as it is called is absolutely useless; the search bar does not function except to return one to the discovery hub. There's no weather and no quick glance to see if one has mail and wants to check the mailbox; a couple extra clicks are required for that. What's worse is when things like this happen one wastes time first assuming the issue is on one's own computer. Honestly, how much effort would it take to atleast send out an advance email explaining the changes? [Edited: "Inflammatory"]..seriously bad landing page and customer care!
(edited)
9
Redfordl
Contributor
•
202 Messages
1 year ago
I agree with you Brady 100%. [Edited: "Language"] Have switched to another homepage which by the way is better than the old xfinity home page.It is the microsoft home page on microsoft edge.
(edited)
1
user_96619b
Visitor
•
2 Messages
1 year ago
The Discovery Hub is awful! And I love how I was just switched with no warning. I lost my bookmarks (thanks Xfinity). I am going to have to seriously consider changing providers if this is how Xfinity wants to conduct business.
2
venicenancy
Frequent Visitor
•
13 Messages
1 year ago
Yes and it is horrible. I want my old home page!!!!
5
ejcaman
Contributor
•
48 Messages
1 year ago
Having talked to an Xfinity Rep...they indicated this change is permanent.
2
0
elkman3
Frequent Visitor
•
9 Messages
1 year ago
There is NOTHING about the new home page that I like, or that is useful to me. Since I live i the Philly suburbs, I have just switched my home page to 6abc.com so that I have a home page that actually gives useful info and news when I log on.
0
Andyr1
Gold Problem Solver
•
7.9K Messages
1 year ago
Mine hasn't changed yet. I never use the Comcast site except for billing and similar. I have direct links for mail and other items.
This is what I see near the top of the page:
1
Tek
Problem Solver
•
860 Messages
1 year ago
If you switch to the Microsoft Edge browser, there start page is similar to the old Xfinity one. However, you would have to use Edge browser as the page is built in.
1
0
Lulu3
Visitor
•
2 Messages
1 year ago
Same here. Ridiculous! I was told via ChatBot that 'they are working on this issue' and 'hope to have it restored soon'. We will see.
In the meantime, I have set https://www.msn.com/en-us/feed?ocid=winp2fp as my home page.
Will also be researching alternatives to using Comcast as the treatment of customers continues to decline at a rapid rate.
2
grnrab4
New Poster
•
5 Messages
1 year ago
Also happened to us. Worthless - spent 15-20 minutes with support chat versus artificial chatbot support box and they swore 6 ways to Sunday they made no changes making me think I was crazy. No notification. Nothing. [Edited: "Language"]. Please monitor this comment.
(edited)
0
rb193
Visitor
•
4 Messages
1 year ago
Discovery Hub is a joke..just miserable. A giant sales pitch and nothing else. Can't access internet using that page. What genius thought this was a good idea? GIVE us back the old home page NOW!!!!!
0