Hello @user_sdc16q, and thank you for reaching out to our Xfinity Community Forum. You've come to the right place for help with disabling IPv6.
If you're using a Windows 10 device, you can disable IPv6 by opening your network connection properties, selecting Internet Protocol Version 6 (TCP/IPv6), clicking Properties, and unchecking the option to obtain an IPv6 address automatically. You may also want to remove any IPv6 DNS server addresses and verify your connection settings. You can find additional details in Configure Windows 10 Settings.
To better assist you, are you looking to disable IPv6 on your computer or through your gateway settings? We're happy to help point you in the right direction.
XfinityMelinda
Official Employee
•
449 Messages
9 hours ago
Hello @user_sdc16q, and thank you for reaching out to our Xfinity Community Forum. You've come to the right place for help with disabling IPv6.
If you're using a Windows 10 device, you can disable IPv6 by opening your network connection properties, selecting Internet Protocol Version 6 (TCP/IPv6), clicking Properties, and unchecking the option to obtain an IPv6 address automatically. You may also want to remove any IPv6 DNS server addresses and verify your connection settings. You can find additional details in Configure Windows 10 Settings.
To better assist you, are you looking to disable IPv6 on your computer or through your gateway settings? We're happy to help point you in the right direction.
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