New Poster
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3 Messages
Delete old account and email
I want to delete /remove my old account and email. I moved 5 years ago Comcast email account has had two data breach. Can get into my account but not able to remove anything!
New Poster
•
3 Messages
I want to delete /remove my old account and email. I moved 5 years ago Comcast email account has had two data breach. Can get into my account but not able to remove anything!
XfinityKei
Official Employee
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1.4K Messages
2 years ago
Hello @themapman Thanks for reaching out to our community for your email concerns. With the concerns you're having with access to your email account please send us a direct message with your name along with your full service address so that we can assist you further?
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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