Good evening @user_7dv1ew, and thank you for reaching out on our Forums. Xfinity system limitations prevent the permanent deletion of Forum profiles because they are tied to your overall Xfinity ID. However, you do have a few options available:
You can make your Forum account inactive by disabling all notifications in your profile settings. This will stop Forum-related emails while still allowing you to return in the future if you need assistance.
If you no longer wish to participate in the Forums at all, I can notify our Admin/Moderator team and request that your account be blocked from the site.
We generally recommend keeping your account active, as the Forums are a great source of information and provide an easy way to reach out if you ever need assistance in the future.
XfinityAlyssaA
Official Employee
•
2.8K Messages
7 hours ago
Good evening @user_7dv1ew, and thank you for reaching out on our Forums. Xfinity system limitations prevent the permanent deletion of Forum profiles because they are tied to your overall Xfinity ID. However, you do have a few options available:
We generally recommend keeping your account active, as the Forums are a great source of information and provide an easy way to reach out if you ever need assistance in the future.
Please let us know how you would like to proceed.
0
0