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Jake_mn
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Monday, October 30th, 2023 1:28 PM

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De authorize an app on a Roku TV

I had a Roku TV at my cabin and within the TV I installed the Bally Sports app and then I authorized the use of the app by authenticating my Xfinity account. The issue is that I would like to de-authorize the use of my Xfinity credentials for the Roku TV that I installed the Bally Sports app on.  I can go into security in settings and see recent activity but I don’t see any indication of where to check what devices are using my Xfinity authorization. Please advise

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1 year ago

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XfinityBillie

Official Employee

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2.9K Messages

1 year ago

@Jake_mn Just to clarify, it is only the sports app you are trying to remove the authorization from Xfinity on? And when you mentioned you've gone into security settings, is that on the sports app or in your Xfinity account?

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Jake_mn

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@XfinityBillie​ I don’t have access to the sports app as it’s on my tv and the tv is now with me.   I looked in the setting of my account.   I was hoping to find some sort of dashboard of all the apps and devices where I authorized with my Xfinity account.   

1 year ago

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XfinityBillie

Official Employee

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2.9K Messages

@Jake_mn Since it is a third party app we wouldn't be able to de-provision it. We only have that capability with our Xfinity Stream app. I would recommend you reach out to that app's customer support to see if they are able to assist you. 

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1 year ago

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