Skip to main content
user_vunwj1
1st Topic

Visitor

 • 

3 Messages

09/19/2026 5:53 PM

Daughter can not access email under my acct

She can not reset password and neither can i  it is not showing under me.  I added her and it says she already exists but we can not access it or reset password 

Question

 • 

Updated 

11 minutes ago

10

1

0

Oldest First
Selected Oldest First
XfinityEricB

Official Employee

 • 

3.6K Messages

3 hours ago

 

user_vunwj1 Are you accessing the email through our website, app, or a third party app like Outlook?

 

4

0

forum icon

New to the Community?

Start Here