Betty83807's profile

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Wednesday, January 7th, 2026 4:50 PM

customer service

Need a new plan as I cannot afford the new price increase

plus was charged for voice for a year and I do not have voice

with xfinity. Please help me

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Official Employee

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2.5K Messages

1 day ago

@Betty83807 I appreciate you making us aware you're being charged for a service you don't use. I would be more than happy to help update your account with a plan that'll best suite your needs and budget. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.

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