Visitor
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1 Message
Customer service language
When I call customer service (800) 266-2278 it’s in Spanish with no option to switch to English. Went to one of your stores and they said former owner of my phone number had Spanish as a default and they’re unable to change it. So every time I have an issue I have to go to a store. How can I change the default language when I call?
CCTimothyA
Problem Solver
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785 Messages
3 years ago
@user_b224cd Thank you for bringing this to our attention. I can see how this would be frustrating. We would love to look into this for you. Have you checked to see if you can change it online when logging into your account? I do know that language setting can be updated in the user profile.
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user_fd674f
Visitor
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1 Message
3 years ago
Can I have Russian language when I call to customer service?
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