Visitor
•
1 Message
Credit for outage
I would like a credit for the outage in my neighborhood today. Took all of my equipment offline and now I'm having to reset everything
Visitor
•
1 Message
I would like a credit for the outage in my neighborhood today. Took all of my equipment offline and now I'm having to reset everything
XfinitySean
Official Employee
•
669 Messages
3 hours ago
Hi there user_60idwd, thanks for taking time to reach out here on the community forums! It's never a good time having to reboot equipment, so I apologize. The quickest way to receive a credit for a service interruption is by requesting a credit from the Xfinity Assistant. If you qualify for a credit, it will be applied within 10 minutes after submitting the request! Please let us know if you need further assistance afterwards!
0
0