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Contract - No Easy Exit to Prepaid
Somehow I wandered into a 12 month contract for internet. I am 2 months in. I asked the store rep to switch me to the new $30 now prepaid plan when I heard about it.. He told me I had to pay $120 exit fee from that contract. I guess because the now plan is prepaid monthly. Asked if there was a 12 month prepaid plan. No! So I trapped myself by accepting the 12 month contract. Be careful if you are thinking of changing to prepaid from a contract. X wants $120 exit penalty to go prepaid. I would save $ over the remaining 10 months but the I have to get the ‘used’ equipment that X tells you they will never service. And will charge you to replace. So I saved $10 for a few months and now they want $120 from me, a 10 plus year customer, just trying to take advantage of their new offerings. I was told, many years ago when I signed on, one can always switch plans as long as one stays with Comcast. No!
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