New Poster
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12 Messages
Contract end date
Where can I find the end date for my internet contract? It's not on the xfinity app, my bill, or xfinity.com.
New Poster
•
12 Messages
Where can I find the end date for my internet contract? It's not on the xfinity app, my bill, or xfinity.com.
XfinityWilliam
Official Employee
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1K Messages
1 year ago
Hello @rmduhon73. All customers will see bill messaging on their third page about their promotional pricing and its end date. This applies to promotions for all lines of business of any duration. Note that there is no promotional messaging for discounts provided on installments, one-time charges and/or for discounts that do not have end dates. Below are possible messages customers will see on their bill, depending on what will happen when their promotion ends.
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XfinityWilliam
Official Employee
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1K Messages
1 year ago
Let's take a closer look! Please send us a direct chat message with your full name and complete service address to
“Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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