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user_c451f6
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Sunday, August 31st, 2025

Contact Update Request

I received an email stating "The mobile number ending in 8180 previously associated with your Xfinity ID has been removed. This could happen if it was added to another Xfinity ID or if it was disconnected."  But when I sign in the number you have, which ends in 8180, is still perfectly correct and is operational.  Why am I getting this notice?

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5 days ago

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user_c451f6

Visitor

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3 Messages

5 days ago

I am a legacy comcast customer who now lives in Maine where you do not provide service, but your personnel kindly allowed me to keep my @comcast.net addresses.  When I sign on you show my prior New Hampshire address which has not been correct since 2019 but there is no way for me to edit it.  What do I do?

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XfinityBrianH

Official Employee

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user_c451f6 Thank you so much for reaching out to us here wioth your questinos about your email account. If you are no longer an Xfinity customer, to receive assistance with changing your account information you would need to contact our Customer Security Assurance Team at 1-800-934-6489.

 

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