Visitor

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1 Message

Monday, February 23rd, 2026 6:44 PM

Connecting my phone

I can't activate my phone that I paid for service last night on.  The link wants to transfer my number when I am supposed to get a new number

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Official Employee

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2.1K Messages

21 hours ago

Hello, @user_bandyt our team is here to do all we can to support you. We will take the right steps to help you activate your phone. Are you able to share more details? 

 

Is this an Xfinity Voice line or an Xfinity Mobile line? If we can confirm these facts we can get you the information you need. 

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