Visitor
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4 Messages
Changed my email address with Xfinity but service-related emails still going to old email address
I updated my email address with Xfinity a while back. Bills are going to the new email but some account-related emails still go to the old address (e.g.,"Still unclaimed: Your Peacock Premium perk.”). How do I get these to my new email address? I have looked all over the site, including "Manage Xfinity communication preferences". Thanks.
user_u67f7b
Visitor
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4 Messages
13 hours ago
Clarification, the “Still unclaimed: Your Peacock Premium perk.” email went to BOTH email addresses
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user_u67f7b
Visitor
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4 Messages
13 hours ago
So my question really is, how do I stop emails from going to my old email address?
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XfinityAbby
Official Employee
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1.1K Messages
11 hours ago
Thank you for allowing us to help you @user_u67f7b we got your email verified in all of our systems and you are all set! Please feel free to create a new post if you need any assistance in the future.
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