Visitor
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1 Message
Change plan
I want to change my plan to just internet, but I am not able to when adjusting my plan through both the app and desktop site.
Visitor
•
1 Message
I want to change my plan to just internet, but I am not able to when adjusting my plan through both the app and desktop site.
XfinityDilary
Official Employee
•
2K Messages
6 days ago
To send a Direct Message:
Click "Sign In" if necessary
• Click the "Direct Messaging chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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XfinityDilary
Official Employee
•
2K Messages
3 days ago
ARowe9229 Thanks for working with us and allowing us to help find a great offer for your needs. I'm glad we found a good price for a higher speed tier. If you need anything else, don't hesitate to reach back. You can create a public submission anytime. Have a great rest of your day.
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