Can't unlink previous address unless automatic payments are turned off
Hello! Appreciate help with this, thanks. 🙂
I have three service addresses associated with my account, reflecting two past addresses within the past year + my current (new) one. After making the current address my Primary, I went to unlink the other two (as I don't live there anymore). When trying to Unlink, it says "This account can't be unlinked yet because automatic payments are turned on. Please switch to [that account] and disable automatic payments." This is the case for both of the alternate accounts.
However, when switching to said account, I'm unable to even *view* the Bill and Payment Settings, let alone change anything. When I try to access it, it reads "This feature is unavailable - Your Xfinity services are disconnected."
Can anyone help with this seemingly impossible task of unlinking previous addresses? Thank you!