Contributor
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97 Messages
Can't sign in to anything Xfinity on Google.
I was watching something on Stream and it signed me out, now when I try to sign in it says, "The Xfinity ID you entered was incorrect. Please try again."
I have tried numerous times, I even went through find your Xfinity ID, which was correct and the same as my sign in, but still says it's incorrect. This is only on Google Chrome.
XfinityEmilyB
Official Employee
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2K Messages
8 days ago
@hevy Thank you for posting on our community forum so we can make sure you're able to enjoy all your favorite content with Xfinity Stream! What troubleshooting steps have you tried so far? Have you cleared cache and cookies in your Chrome browser settings?
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Nhevy
Visitor
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4 Messages
8 days ago
Same issue, maybe it's something to do with our names being the same?
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djkuula
New Poster
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3 Messages
7 days ago
I was just having this problem. Deleting all the xfinity cookies and the "demdex" cookies with "comcast" in their name fixed it.
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