Visitor
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1 Message
Can’t receive email verification link to initiate my account, checked spam and trash.
I signed up for wifi and trying to set up my account. It says “We emailed you a verification link that expires after 72 hours. Please click this link to validate your email address.” but I never received the email. I waited for 24 hours, checked spam and trash, and tried again. Still did not receive.
XfinityKam
Official Employee
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181 Messages
3 hours ago
Hello @user_zp4qxc Thanks for reaching out to us here! Congrats on your Wi-Fi sign up. With successfully signing up the email would be to create a user ID, Please take a look at https://www.xfinity.com/support/articles/create-xfinity-username Let me know if this helps.
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