Can’t pay my bill

Both I’ve been trying all day 

I appreciate you for trying both @user_9e1nw4! Could you please:
Clear your browser’s cache and cookies
Sign back in to your account here
Then try to make a payment again?

Still the same thing 

It just tells me to reload and try again 

Thank you for trying those steps @user_9e1nw4! Could you please send our team a direct message with your full name, full address, and the username you are using to sign in? Our team can most definitely take a further look at this issue. To send a "Direct Message" to Xfinity Support:

Click "Sign In" if necessary
Click the "Direct Messaging" icon or  https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
 - As you are typing a drop-down list appears. Select "Xfinity Support" from that list
 - An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.