Cantmanageplan's profile

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Mon, Feb 8, 2021 3:00 PM

Can't manage my plan because I have flex - PLEASE HELP

I attempt to even see pricing/available services, I am greeted with...

" Since Flex is in your plan, the Xfinity Assistant can help complete your order online. Or, you can call 1-800-XFINITY. "

I have no desire to call customer service, or use chat/email to contact Xfinity whenever I want to see what Xfinity services are available to me. I would very much prefer to access this information as I did before I added Flex to my account.

Any help is greatly appreciated!

This conversation has been merged. Please refer the main conversation:

Can't manage my plan because I have flex - PLEASE HELP (Updated)

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