Cp891's profile

New Poster


1 Message

Sun, Nov 1, 2020 5:00 AM

Can’t make changes to this account

I keep getting this message when I’m trying to move my service . I am the only one on this account and have been the entire time. This has been a problem for a while I just ignored it at my ole house because everything worked



Official Employee


839 Messages

6 m ago

Hi @Cp891 


Start here through the troubleshooting steps and let us know what you found. 




I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

New to the Community?

Start Here