New Poster
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1 Message
Can’t make changes to this account
I keep getting this message when I’m trying to move my service . I am the only one on this account and have been the entire time. This has been a problem for a while I just ignored it at my ole house because everything worked
Responses
ComcastJonathan
Official Employee
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839 Messages
6 m ago
Hi @Cp891
Start here through the troubleshooting steps and let us know what you found.
https://forums.xfinity.com/t5/Sign-In-and-Account-Management/Top-Troubleshooting-Scenarios-START-HERE-BEFORE-POSTING/td-p/3366881
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