2 Messages
can't check or change billing info on Comcast
I've seen squirrels make better websites. Holy shit Comcast is the worst company I've ever dealt with. Now I have to call their support line to talk to their foreign call center where no one speaks English. Comcast is shit, I'll be switching.
XfinityJoe
Official Employee
•
534 Messages
6 months ago
Thank you for reaching out on the forum @user_8yr5sv We would be happy to assist with any account concerns or questions.
Please send us a DM with your full name and address to Xfinity Support.
To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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