Marissa95's profile

New Poster


2 Messages

Fri, Sep 4, 2020 8:00 AM

Can’t add my email address or phone number😩

The system will not let me add my email address of cell number to my account! Keeps telling me that it’s already associated with another account?? But I don’t have another account!



Official Employee


839 Messages

8 m ago

Hi @Marissa95, please see the pinned post for directions on what to do in this situation, and let me know if you were successful or need more assistance:



I am an Official Comcast Employee.
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