Can't access Xfinity rewards

I am a gold member and when I go to xfinity.com/rewards I have a few options.

I can either click "Get Started" or click "already an awards member? sign in to your Xfinity account" but whenever I click one they'll give me the same result.

Since I'm already a customer I hit the sign in option and it brings me to a page that just says "have a question about Xfinity rewards? Ask Xfinity" 

That's as far as I can get. After hitting ask Xfinity it brings me back to Xfinity assistant  chat.

I don't have a VPN enabled. I tried refreshing page a million times. I tried asking Xfinity assistant but it leading me ultimately back to xfinity.com/rewards for the same glitch.