Skip to main content

    Support

    Offers

U
user_2616xt
1st Topic

Visitor

 • 

1 Message

Friday, June 20th, 2025 2:20 PM

Can’t Access email account

I received an email that I needed to do something with my account a little while ago and I thought it was spam because I think it asked me about changing my password. Can you help me reactivate my account? Nothing since 5-29-25. 

Question

 • 

Updated 

1 day ago

19

1

0

XfinityKassie

Official Employee

 • 

1.8K Messages

2 days ago

 

user_2616xt Good morning! Thank you for reaching out to our Xfinity Forums Team regarding your email account. I'm happy to help get you in the right direction. Quick question, were you using your email consistently before you received the email you needed to change your password? Additionally, do you have a current active account with Xfinity? 

 

0

0

forum icon

New to the Community?

Start Here