Cant Access Account Settings Page (Fails to Load)

Hello,

I am having issue with my comcast email account. I am trying to sign into outlook, but it isnt working and I suspect I need an app password.

However, when I go to setup an app password I get blocked by the settings page. When I try to load the xfinity / comcast account settings page it just fails to load.

I need help with this. I can still access the email inbox via browser, but I very much would like to set it up via Outlook. I have verified the ports are correct, that I have the right password, and that third party apps are enabled. However, I cant even go to the settings for my comcast account which tells me this is a larger issue.

I have also tried to access this page via an incognito browser tab and switching from Chrome to Edge with no difference.

Please help! This is an urgent issue as I prefer Outlook for managing my email inbox.

Regards,

Diane