Visitor
•
3 Messages
Cannot use my account due to website errors.
I always get the
Hmm, the page didn't load correctly
message or get stuck in an infinite login loop, the website is unusable, and nothing works.
Visitor
•
3 Messages
I always get the
message or get stuck in an infinite login loop, the website is unusable, and nothing works.
XfinityDilary
Official Employee
•
2.3K Messages
3 years ago
Hello, @user_6ec57e! Thanks for posting on our community forums for assistance with your website login. I'm sorry to hear you have been experiencing issues with it. I'd be happy to help troubleshoot this issue. Are you experiencing this issue on all of your devices? Have you tried using the app as well?
2
0
XfinityDilary
Official Employee
•
2.3K Messages
3 years ago
Oh, I see! Thanks for clarifying. Were you able to approve the order already? Did you receive a confirmation email by chance? Or are you trying to apply now?
1
0