1 Message
Cannot Update Autopay
When trying to edit my autopay, I keep getting routed to a webpage with this message:
Access Denied
You don't have permission to access "http://payments.xfinity.com/autopay/edit?" on this server.
Reference #18.6cd6ce17.1701636017.f6df444
What can I do to resolve this?
XfinityKaren
Official Employee
•
25 Messages
2 years ago
Hi there, @user_6tmqub thank you for reaching out! Oh no, you should be able to edit your autopay information without trouble. We can help! Are you logged in using the primary username?
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