Visitor

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3 Messages

Friday, May 8th, 2026 3:59 PM

Cannot sign onto email on Ipad or Iphone

Since returning from Mexico, my phone and Ipad says my I need an IMAP password address in order to see email. I tried using my password for my Xfinity account and it says it is incorrect. I have NOT changed my password, so it is NOT incorrect.

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Official Employee

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3.3K Messages

2 hours ago

@user_h8wix6

Thanks for reaching out to us,  we do apologize for any inconvenience you're having accessing your Comcast e-mail,

 

 Have you tried going to https://www.xfinity.com/email and signing in or jumping on the awesome Xfinity app and going to the search box and typing in” go to e-mail” to see if you can access your email?

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