Visitor

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1 Message

Wednesday, June 17th, 2026 5:05 PM

Cannot Sign Into Comcast Account [Edited]

I cannot sign into my Comcast account. First time I got on some weird Xfinity site with no way of even signing out; now am on an xfinity site with a light blue circle at the top and a white "U" in it.

What's happening? Do I need to close this account?

[Title Edited: "Personal Information"]

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Expert

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118.6K Messages

3 days ago

The concern is not "Home Networking" help related........... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

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218 Messages

16 hours ago

Hi there.  Thank you so much for reaching out on our Xfinity Community Forum.  I'll be happy to assist. What type of device are you using when attempting to sign in?  Cellphone?  Laptop? @user_pd1dx7

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