1 Message
Cannot reset Xfinity password
I got a message that I need to reset my password. However, I keep getting the following message.
Need help resetting your password?
You can reset your password by connecting to your home WiFi network and visiting xfinity.com/password. If you still need help, give us a call at 1-800-XFINITY.
XfinityJohnG
Official Employee
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1.3K Messages
1 year ago
Thank you very much for reaching out to us here @user_5ha2yv. If you are still having issues with a password reset, there are a number of options to get that reset. You can use your Xfinity app to do that as well as going to either the http://www.xfinity.com/password or the Xfinity.com site. You can also do that through the phone at the 1-800-Xfinity number.
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user_BJV712
Contributor
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23 Messages
1 year ago
Were you ever able to reset your password? I got a message to reset my password when I tried to access my email account today. The same thing is happening to me with continually going to the page with the message you noted.
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