1 Message

Tuesday, February 6th, 2024

Closed

Cannot login. Immediately being logged out.

Upon attempting to log into any part of xfinity's services after i had already made my xfinity id, I am greeted with a flashing, infinitely loading, black page. I am being immediately redirected to the main page and I am not logged in even though I'm getting emails confirming my login. I had also never received a confirmation email for my service.

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Official Employee

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2.4K Messages

2 years ago

@SebHodge

 

We are excited you have joined the xfinity family, can you clarify if you are logging into the your account via our amazing https://www.xfinity.com/auth site or via one of awesome xfinity apps https://www.xfinity.com/apps ?

2 Messages

2 years ago

Did you get the issue fixed? I just signed up a few hours ago because I wanted to purchase their internet and went through the whole check out process. Now I'm running into the issue of not being able to log on on any device :(

(edited)

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