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Tuesday, August 20th, 2024 3:30 PM

Cancelling Internet

Hello, I am looking to try and cancel my Xfinity account effect September 9, 2024 due to moving and need to know next steps 

Official Employee

 • 

1.3K Messages

4 months ago

Hello, @user_sbxfld! Thank you for reaching out and creating a post about the changes you'd like to make. While we'd hate to see you go, we do understand circumstances change and may require the loss of service for a time. Have you considered simply transferring service to your new location (if it's within the footprint)? Please see How to Cancel, Pause or Move Your Xfinity Services, and let us know what other questions you have. Our Digital Care Team remains here to help however we can :)

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