1 Message
Cancelled but still being billed
We have discontinued our Xfinity mobile accounts, which we had confirmed by Xfinity when at the Verizon store from which the mobile numbers were moved. However, I am still getting billed and I can't get in to deal with this as I no longer have an account. Help!
XfinityBenjaminM
Official Employee
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1.6K Messages
11 months ago
@user_ac7awq Hello! Thank you for reaching out to us here on our Community Forum. We would recommend reaching out to our Xfinity Mobile Team to make sure that your account there has been disconnected, they can also review your billing as it relates to Xfinity Mobile for you as well. You can contact them using either of these methods:
Phone - (888) 936-4968
Chat - https://www.xfinity.com/xfinityassistant/?channel=xMobile
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