Visitor
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1 Message
Cancel service
I need to cancel my WiFi and I moved and it is not covered in my area. Can I still keep my phone that is attached to my Xfinity account?
Visitor
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1 Message
I need to cancel my WiFi and I moved and it is not covered in my area. Can I still keep my phone that is attached to my Xfinity account?
XfinityMelinda
Official Employee
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73 Messages
10 hours ago
Hi @user_cb5d5d, thank you for posting on our Xfinity Forum community page! Sad to see that where you are moving to is out of our footprint. We'll be happy to assist you with your request, but for clarification, what type of phone are you speaking of? Are you asking about your landline service with us? Or, are you speaking of Xfinity Mobile?
In the meantime, please review our helpful article important-information-when-canceling-services, that will help answer any questions you may have about canceling your services.
We're here to help!
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