I am happy we were able to get the account cancelled with you today, @user_ahc9sc! Please don't hesitate to reach out to us if you have any other questions/concerns, we are happy to help. Have a wonderful rest of your day.
Hey there, @user_ahc9sc! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! We would certainly hate to see you leave from the Xfinity Family, but we can help with making the changes with you. Can you please send us a DM to get started?
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
Accepted Solution
XfinityAdrienne
Official Employee
•
1.7K Messages
19 minutes ago
I am happy we were able to get the account cancelled with you today, @user_ahc9sc! Please don't hesitate to reach out to us if you have any other questions/concerns, we are happy to help. Have a wonderful rest of your day.
0
0
XfinityAdrienne
Official Employee
•
1.7K Messages
59 minutes ago
Hey there, @user_ahc9sc! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! We would certainly hate to see you leave from the Xfinity Family, but we can help with making the changes with you. Can you please send us a DM to get started?
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
0
0