U

Visitor

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1 Message

Wednesday, June 11th, 2025 11:47 PM

Cancel service

I received a fraudulent bill after canceling my service. I need this corrected immediately.

Official Employee

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2.1K Messages

2 days ago

 

user_mrhugan Welcome to our community forum! I know I would feel surprised if I received an unexpected bill after cancelling service. Thank you for bringing this to my attention so I can review the account with you and make sure you were billed accurately for the time you had service with Xfinity. 
 

Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Include your name and address so I can find the account and get started on a resolution. 

 

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