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@jvand2

Thanks for reaching out to us we hate to lose you as a customer but I understand your concerns on getting Internet through your city fiber, I have responded to you in the private chat so we'll continue the conversation in that chat

@XfinityOrlandoM @jvand2 

Sending an unrequested direct message to the support team is a violation of their forum guidelines.

Please see this post about direct messaging the support team;

https://forums.xfinity.com/conversations/getting-started/direct-message/6445fb0eb9339b2013e8ff9c?commentId=6446bf50b9339b2013e93478