Visitor
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1 Message
Cancel Plan
Hi there, I have been trying to cancel my Xfinity Plan but I feel like I am going in circles. Can someone please assist with this ?
Visitor
•
1 Message
Hi there, I have been trying to cancel my Xfinity Plan but I feel like I am going in circles. Can someone please assist with this ?
XfinityAmira
Official Employee
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4.7K Messages
3 hours ago
Hi user_dt833! Thanks for joining and reaching out on our Xfinity Forum. We certainly would hate to lose you as a customer, but my team can assist you with canceling. So that we can assist you with this, please send us a Direct Message. Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message icon” (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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