@BKONDAS777 thank you for using the Xfinity Community Forums to reach out today. I understand you would like to make changes to your account services today, and we can definitely assist you in doing so. Out of curiosity, what makes you want to cancel? Are you planning on moving to a new location in the near future?
Hello @BKONDAS777, if you are still needing assistance with your request, we'd be happy to assist. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, we'd be more than happy to look into this for you.
To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityMarcus
Official Employee
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2.1K Messages
3 hours ago
@BKONDAS777 thank you for using the Xfinity Community Forums to reach out today. I understand you would like to make changes to your account services today, and we can definitely assist you in doing so. Out of curiosity, what makes you want to cancel? Are you planning on moving to a new location in the near future?
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