Visitor

 • 

3 Messages

Sunday, April 19th, 2026 9:02 PM

Cancel HBO MAX

Trying to cancel HBO MAX

Oldest First
Selected Oldest First

Official Employee

 • 

812 Messages

10 hours ago

Hello @user_y87o7i thank you for reaching out on our community forum, I would be happy to assist you with this. 

Please send us a direct message with your full name and service address so that we can assist you further. To do so, click on the chat icon located at the top right of this forum's page. Here are the detailed steps to direct message us: 

  • Click "Sign In" if necessary
  • Click the "Direct Message” icon (upper right corner of this page)
  • Click the "New message" (pencil and paper) icon
  • Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
  • Type your message in the text area near the bottom of the window
  • Press Enter to send your message

 

forum icon

New to the Community?

Start Here