Cancel hbo max account asap please

We need hbo max released from Xfinity billing. We cancelled Xfinity last week and need you to remove our hbo max account from it. Thanks!

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XfinityChristy

Official Employee

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2.3K Messages

20 hours ago

user_uwld2u hello and thank you for reaching out via our Xfinity Community Forums. I'd be happy to help with this. Thank you for reaching out to us. I can certainly assist with getting your HBO Max account released from your Xfinity billing.

To get started, please send me a direct message with your full name and service address.

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user_uwld2u

Visitor

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2 Messages

How do I send a direct message?

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19 hours ago

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XfinityChristy

Official Employee

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2.3K Messages

user_uwld2u I am sorry I did not include that information.

To send a "Direct Message":

Click "Sign In" if necessary

Click the "Direct Messaging" icon at the top of the page (it looks like a text bubble)

Click the "New message" (pencil and paper) icon

Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it

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19 hours ago

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user_uwld2u

Cancel hbo max account asap please

XfinityChristy

user_uwld2u

XfinityChristy

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