6 Messages

Friday, June 14th, 2024 3:26 PM

Closed

can some one log me out of my old logins

i think someone hacked my account can someone log me out of my old session I already reset the password and add two factor sorry thanks for the help 

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Official Employee

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2K Messages

2 years ago

@continuar Hi again! Thanks for reaching back out. With the passwords changed it should have logged out of any active email sessions. Account security is an extreme concern, and I'm happy to help make sure there are no additional issues. When you reset your password were you able to change the security question and enable two-factor authentication. Those are great steps to take to make sure your account is secure. We have an amazing team that is dedicated to ensuring our online account safety. If you think you were hacked aside from making the changes we talked about you can also check with our Security Assurance team. I still have our direct message from yesterday. I will reply to you there to review the account with you. 

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